Privacy Policy

Last updated: June 2026.

1. Who we are

Ironclad Floor Solutions Pty Ltd (ABN 54 612 388 105) (“we”, “us”, “our”) operates https://ironcladfloors.com.au. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information we collect

We collect the information you provide when you request a quote or contact us — such as your name, phone number, email, suburb or site address, and details about your floor or project. We may also collect limited technical information (for example, anonymised analytics) when you use our website, only where you have consented via our cookie banner.

3. How we use your information

• To respond to your enquiry and arrange a free on-site quote;
• To provide our flooring services and follow up about your project;
• To improve our website and services;
• To comply with our legal obligations.

4. Cookies and analytics

We use cookies for essential site functionality and, with your consent, for analytics and advertising (Google Analytics 4 and Google Ads via Google Consent Mode). Analytics and advertising cookies are blocked until you accept them, and you can decline at any time. You can also control cookies through your browser settings.

5. Disclosure

We do not sell your personal information. We may share it with trusted service providers (for example, our form/email provider or analytics provider) only as needed to operate our business, and we require them to protect your information.

6. Security and retention

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We retain personal information only as long as necessary for the purposes described or as required by law.

7. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us at quotes@ironcladfloors.com.au.

8. Contact us

For any privacy questions or complaints, contact us at quotes@ironcladfloors.com.au or 02 8806 4417. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).